Häufig gestellte Fragen

Köpfe und Körper der Elsa Babe-Silikonpuppe passen zusammen:
1.1 102 cm Puppenkopfserie (passt zu 57 cm Oberkörper, 90 cm und 102 cm Körper)
1.2 148 cm Puppenkopfserie (passt zu 70 cm Oberkörper, 125 cm, 140 cm, 148 cm und 150 cm Körpern)
1.3 150 cm Puppenkopfserie (passt zu 70 cm Oberkörper, 125 cm, 140 cm, 148 cm und 150 cm Körpern)
1.4 165 cm Puppenkopfserie (passt zu 83 cm Oberkörper, 160 cm und 165 cm Körper)

The monthly discount code will be displayed on the TOP of the website. You may please enter the code at the checkout to enjoy the discount!!

Regarding the gift package, we would suggest you to not choose the free 2 of the 10 package option (also the free options of the related height doll) you wanted through the website. And after placing the order, you may please contact our customer service to choose the free package, and they will assist you. :)

Ja, wir bieten für alle Bestellungen kostenlosen Versand an.

Ja, wir versenden in die meisten Länder weltweit. Wenn Sie die Bestellung jedoch nicht aufgeben konnten, indem Sie Ihr Lieferland oder Ihre Lieferadresse eingegeben haben, wenden Sie sich bitte an unseren Kundenservice.

Our sex dolls come with FedEx, UPS or Other shipping service, depending on your destination country. Normal delivery time for the finished dolls is 7-15 days to most country. Most of our shipping service would be Double Clearance Tax included. Some country could not be shipped by air, and we will ship via train or boat, then the delivery time may take longer. You can contact customer service for the specific information.

Normal time for production of the doll is around 15 working days. However, if you choose body painting, hair planting or customized makeup, then it will take few more days to finish the production, and delays may occur. Therefore, the exact production time may depends on the customized option you choose. Thanks for your understanding.

Bitte beachten Sie, dass für die Überweisung kein PayPal-Konto erforderlich ist. Sie können die Zahlung auch einfach per Kreditkarte vornehmen.

Please refer to the instruction below:

1. Choose the item you want and “Add to cart”;
2. Please “View Your Shopping Cart” and process the payment by “Check Out With PayPal” button, and you will redirect to the PayPal Page to process the payment.
3. You don’t have to have a PayPal account. You may just need to enter your credit card information.
4. Then click the “Continue” button.
5. You will be able to change your shipping address and shipping method.
6. When you finish everything, just click “Place Order” button.

Die Kundenzufriedenheit ist uns ein wichtiges Anliegen und wir freuen uns immer, von unseren Kunden zu hören!! Bitte senden Sie Ihre Anfrage an „Kontakt“ .